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Godak9954
Godak9954
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Offset the Menu From the Taskbar Bug

Strange interactions when set to "Never"

June 1, 2024 11:20:31 PM from Stardock ForumsStardock Forums

So, there is a bit of an odd issue I am experiencing. When the "Offset the menu from the taskbar" option in the Start Menu Visual Appearance section is set to "Never," the start menu icons remain interactable when I hover over a taskbar icon and get a preview window. For a use case example of this being an issue, I hit the Windows key to interact with the taskbar while in a full screen program. This brings up the start menu. I go to click something on my taskbar with multiple windows (i.e., Steam/Steam chat, or a browser with many tabs), but it does not click the preview window for a particular tab on the taskbar; it clicks on the icon in the start menu behind the preview window of the item on the taskbar. When set to "Always," this does not occur - it will successfully open the selected window. Essentially, if I hit the Windows key to go an Amazon tab I have open, it will not go to Amazon, but, say...the Xbox Game Bar app, because that was the app on the start menu behind the preview window.

start menu products
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Godak9954
basj
Join Date 03/2001
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Reply #1 June 2, 2024 1:15:11 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need to know more on your issue.

  1. Windows 10 or 11? Also need its Version and full OS Build number. Use Winver.exe
  2. Start11 version number.
  3. Post a video showing this issue somewhere and post its link here.

Thank you.
Basj,
Stardock Community Assistant.

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Godak9954
craig@csmtech.com
Join Date 01/2002
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Reply #2 June 2, 2024 9:23:26 AM
from Stardock ForumsStardock Forums

Following thread - I have the same issue and it manifests itself quite frequently especially with virtual desktops.  If I uninstall Start11, the problem doesn't occur.

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Godak9954
basj
Join Date 03/2001
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Reply #3 June 2, 2024 11:17:24 AM
from Stardock ForumsStardock Forums

Quoting keg0bass,
reply 2

Following thread - I have the same issue and it manifests itself quite frequently especially with virtual desktops.  If I uninstall Start11, the problem doesn't occur.

Hello,
Sorry to hear you are having issues. But, same questione as in my reply#1. Need those informations.

Thank you.
Basj,
Stardock Community Assistant.

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Godak9954
ttalonso
Join Date 11/2012
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Reply #4 June 2, 2024 2:52:39 PM
from Stardock ForumsStardock Forums

same probem here! right click in start menu, and the mouse not mark the correct position.

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Godak9954
craig@csmtech.com
Join Date 01/2002
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Reply #5 June 2, 2024 5:38:24 PM
from Stardock ForumsStardock Forums

I'll need to wait for the issue to occur for a video.  Note that the explorer.exe process is in a corrupted state so sometimes you can't do anything.  I'll try to get a video or screenshot it somehow. 

For the other info:

1.  Windows 11 23H2 Build 22631.3672

2.  Start11 version :  2.08

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Godak9954
basj
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Reply #6 June 2, 2024 10:13:14 PM
from Stardock ForumsStardock Forums

I tried on my Windows 11 system with the same Start11 v2.08, but I can not reproduce it. And. When you said

Quoting keg0bass,
reply 5

I'll need to wait for the issue to occur for a video.

That show me its not happening all the time, yes? So, any specific steps I can follow to make it happen all the time? Appreciate your feedback.

Thank you,

Basj,
Stardock Community Assistant

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Godak9954
Godak9954
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Reply #7 June 4, 2024 4:33:37 PM
from Stardock ForumsStardock Forums

Please find a video of the issue here: https://www.youtube.com/watch?v=jj9nRZC1HCs

If "Offset the menu from the taskbar" is set to "Never" when I try to interact with the Firefox preview window, it instead clicks the icon in the start menu behind the preview window, which, in this case, is File Explorer. Sometimes if I accidentally scroll while moving my mouse/clicking, I might end up launching an app or a game.

To answer your other questions:

1. Windows 11, Version 23H2, OS build 22631.3593

2. Start11 is at Version 2.08

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Godak9954
basj
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Reply #8 June 4, 2024 8:33:19 PM
from Stardock ForumsStardock Forums

Thank you Godak and from your video, I can recreate the issue on my system. Look like it need to be same specific setting as shown in your video. I have forwarded this problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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Godak9954
Godak9954
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Reply #9 June 4, 2024 9:23:44 PM
from Stardock ForumsStardock Forums

Thank you for passing it along!

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Godak9954
Abisnabidam
Join Date 04/2025
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Reply #10 June 5, 2024 10:48:20 AM
from Stardock ForumsStardock Forums

Hi everyone,

Thanks for posting.  I've logged this internally for review.

Internal Reference: ODNT-8344

Adam McGuinness
Stardock Customer Support Specialist

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