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davidrfox
davidrfox
Join Date 07/2016
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Updated to 3.1.0.5, seems to have killed Fences

July 22, 2021 11:39:03 PM from Stardock ForumsStardock Forums

I'm updating several systems to 3.1.0.5.  All are Win10 Pro 20H2.  All also run Start10.  I do not use Wallpaper Engine.

The first three went fine.  On the fourth, the installation was routine, but after rebooting, none of the fences appeared.  Dragging on the desktop does not create a new fence.  When I right-click the desktop to bring up the context menu, I don't see the "Configure fences" item at the top.  Instead, there's an "Enable Fences" item.  Clicking it has no effect.  Tried rebooting, but got the same thing.

The start menu (Start10) looks ok.  But I have several desktop shortcuts, not in fences, that vanished as well.  I also have desktop wallpaper (just a standard jpg) that doesn't show up.  All I have is a solid background with no fences or desktop shortcuts.

So it seems that Fences failed to start up, but I don't understand why the desktop shortcuts and wallpaper are affected.  So I restored the system from a backup and got back to where I started.

Suggestions?

 

fences
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davidrfox
basj
Join Date 03/2001
+1675 sdemployee
Reply #1 July 23, 2021 12:01:01 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Please try purge and reinstall steps as mentioned here: https://forums.stardock.com/486084/fences-support-faq#reinstalling. Just make sure to re-download the latest version from your account. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.

Thank you,

Basj,
Stardock Community Assistant

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davidrfox
Mike123457890
Join Date 12/2009
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Reply #2 July 23, 2021 2:22:27 AM
from Stardock ForumsStardock Forums

Same Problem here.

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davidrfox
a10er
Join Date 01/2009
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Reply #3 July 23, 2021 2:37:50 AM
from Stardock ForumsStardock Forums

Same here...

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davidrfox
Mike123457890
Join Date 12/2009
+1
Reply #4 July 23, 2021 2:39:59 AM
from Stardock ForumsStardock Forums

I've downgraded to 3.0.9.11 - Now it's working again - all Fences and Icons are back in the correct place.

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davidrfox
cripine
Join Date 11/2013
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Reply #5 July 23, 2021 2:48:31 AM
from Stardock ForumsStardock Forums

same problem here. How can I get older version?

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davidrfox
Herendir
Join Date 02/2014
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Reply #6 July 23, 2021 2:49:37 AM
from Stardock ForumsStardock Forums

Hey there,

Had the same problem, updated Fences to 3.1.0.5. Yesterday everything looked fine after installation, turned PC off, turned it on again today, everything was gone.
I navigated in the Explorer to "Desktop" and everything was there, looked for the pages setting in Fences -deactivated-. Left-mouse-button didn't work with Fences.

After purging and reinstall Fences, every Icon appeared on Desktop, loaded last backup and everything is fine and works again.
Just to mention: While purging Fences the whole Desktop became black. No Background, no Taskbar, no Startmenu, no actions outside of purging where possible. But don't panic, just restarted with the button the purge-tool offered and everything was normal.

For a tiny little bit more comfort, maybe you could include the choice to restore from found backups after fresh installation instead of offering "create your first Fences"-Tutorial.

 

Best Regards

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davidrfox
a10er
Join Date 01/2009
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Reply #7 July 23, 2021 3:07:31 AM
from Stardock ForumsStardock Forums

*DELETE*

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davidrfox
basj
Join Date 03/2001
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Reply #8 July 23, 2021 3:13:39 AM
from Stardock ForumsStardock Forums

For user that is looking for Fences V3.09 please refer to this thread : https://forums.stardock.com/505007/get;3806834

Thank you,

Basj,
Stardock Community Assistant

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davidrfox
ElElegante
Join Date 02/2004
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Reply #9 July 23, 2021 4:00:09 AM
from Stardock ForumsStardock Forums

Same problem here. Reverting to 3.09 restored functionality.

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davidrfox
dwdolbec
Join Date 11/2012
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Reply #10 July 23, 2021 1:25:50 PM
from Stardock ForumsStardock Forums

Purge and reinstall did not fix the problem

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davidrfox
AzDude
Join Date 11/2002
+556 sdemployee
Reply #11 July 23, 2021 1:36:45 PM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having issues.

see this updated post https://forums.stardock.com/505007/page/1/#3806834

update for the issue in the works 


AzDude
Stardock Community Assistant

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davidrfox
davidrfox
Join Date 07/2016
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Reply #12 July 23, 2021 6:39:37 PM
from Stardock ForumsStardock Forums

Thanks for the reply but, given the current chaos, I'm going to wait until you guys get the problems sorted out.  I also see that the "My Downloads" link points to 3.0.9 now, so I gather you've rolled back the 3.1.x versions.

I hope you'll send out an e-mail notification when it's all fixed.  The "Fences 3.10 Issue Report Thread" is impossible to follow, as there are several different problems being discussed and I can't match the replies to the problems.

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davidrfox
wsrockclimber
Join Date 03/2016
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Reply #13 July 23, 2021 7:34:43 PM
from Stardock ForumsStardock Forums

Same Problem, no icons on desktop after the latest update 

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davidrfox
sagetechterry
Join Date 08/2014
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Reply #14 July 23, 2021 8:32:51 PM
from Stardock ForumsStardock Forums

After new FENCES update, FENCES now will not work at all!

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davidrfox
kcamp755
Join Date 01/2021
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Reply #15 July 23, 2021 9:23:00 PM
from Stardock ForumsStardock Forums

Same here, same Win version

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davidrfox
kcamp755
Join Date 01/2021
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Reply #16 July 23, 2021 9:24:07 PM
from Stardock ForumsStardock Forums

Thanks, going to rollback.

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davidrfox
avidyatech
Join Date 04/2019
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Reply #17 July 23, 2021 9:45:19 PM
from Stardock ForumsStardock Forums

I don't understand why everything from this developer is so difficult to use. Even signing up for this forum was a nightmare, had 2 Error 500 pages just trying to validate my email address so I could post for help. 

 

IM DONE WITH FENCES. 

 

This is the second time I've had to waste a morning sorting out crap from this useless program. I'm just organising my files into desktop folders with the names of the fences I used to have, and I'll click through to see what I need. Bloody useless waste of time piece of crap software. 

 

To the rest of you fools like I used to be, enjoy your crappy buggy software.

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davidrfox
wsrockclimber
Join Date 03/2016
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Reply #18 July 23, 2021 10:54:48 PM
from Stardock ForumsStardock Forums

I uninstalled the program using windows then reinstalled Fences3. All is back to normal.

Product key Retrieval

https://www.stardock.com/support/productkeyretrieval

For user that is looking for Fences V3.09 please refer to this thread : https://forums.stardock.com/505007/get;3806834

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