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richfed
richfed
Join Date 07/2012
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Icon Packager ...

... is not playing nicely with the Windows 10 "Creators" Update

April 18, 2017 6:57:49 AM from Stardock ForumsStardock Forums

I have had an Object Desktop subscription for a few years, and Icon Packager has always performed flawlessly on my PC. However, I just did a CLEAN install of the new Windows 10 Creators Update and Icon Packager started causing some major hang-ups with my system. Items pinned to Taskbar started vanishing, Start Button stopped working, Settings --> Apps endlessly spun, when I could get Start to open [did several reboots] the Tiles would not work. Stuff of that nature. I uninstalled Icon Packager and everything is back to normal.

Scared to reinstall!!

Fences & Blinds are about all I use now. And Space Monger ... [which, btw, Object Desktop STILL refuses to acknowledge is already installed].

 

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richfed
richfed
Join Date 07/2012
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Reply #1 April 19, 2017 8:05:10 PM
from Stardock ForumsStardock Forums

In addition, I noticed that on the left, in File Explorer, "Documents" was listed X2 - 1st, being in truth the Desktop, had the Desktop icon - but was labelled as "Documents", 2nd, being in truth Documents, was correct.

I was early on in my re-doing of my system, so I did yet another clean install of Windows 10. Have not yet installed Stardock software, other than Fences.

Anyone else see this issue with Icon Packager?

 

 

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richfed
ejderegt
Join Date 01/2013
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Reply #2 April 23, 2017 1:52:41 PM
from Stardock ForumsStardock Forums

Keeps crashing here, always when I use recolor options, not loading all icons of some packages while packages does show there is ocon for it. like folders, if not crashes recolouring does not work.

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richfed
ZubaZ
Join Date 11/2001
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Reply #3 April 25, 2017 11:11:27 AM
from Stardock ForumsStardock Forums

Quoting azonaderegt,
reply 2

Keeps crashing here, always when I use recolor options, not loading all icons of some packages while packages does show there is ocon for it. like folders, if not crashes recolouring does not work.
Can you contact support so we can collect some information from you?  https://esupport.stardock.com/index.php?/Tickets/Submit

Also, if some icon packages are working as expected and some are not can you give an example of each?

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richfed
Neil Banfield
Join Date 04/2001
+1102 sdemployee
Reply #4 April 25, 2017 4:45:51 PM
from Stardock ForumsStardock Forums

Quoting ,
quoting post

I have had an Object Desktop subscription for a few years, and Icon Packager has always performed flawlessly on my PC. However, I just did a CLEAN install of the new Windows 10 Creators Update and Icon Packager started causing some major hang-ups with my system. Items pinned to Taskbar started vanishing, Start Button stopped working, Settings --> Apps endlessly spun, when I could get Start to open [did several reboots] the Tiles would not work. Stuff of that nature. I uninstalled Icon Packager and everything is back to normal.

Scared to reinstall!!

Fences & Blinds are about all I use now. And Space Monger ... [which, btw, Object Desktop STILL refuses to acknowledge is already installed].

 

Which version of IconPackager were you installing?

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richfed
richfed
Join Date 07/2012
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Reply #5 April 25, 2017 9:08:46 PM
from Stardock ForumsStardock Forums

Version 10.0.2 as provided by Object Manager.

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richfed
lisawooler369
Join Date 04/2017
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Reply #6 April 27, 2017 10:16:51 AM
from Stardock ForumsStardock Forums

Hi, i have the same install of icon packager in win 10 and after a fresh install it will not load- just flashes for a second...

I have uninstalled firewalls, turned them on and off, reinstalled IP with restarts etc.. 

any ideas?

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richfed
ZubaZ
Join Date 11/2001
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Reply #7 April 27, 2017 12:44:29 PM
from Stardock ForumsStardock Forums

Please contact support so we can collect more information.  Thanks!

https://esupport.stardock.com/index.php?/default_import/Tickets/Submit

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richfed
richfed
Join Date 07/2012
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Reply #8 June 13, 2017 4:51:41 PM
from Stardock ForumsStardock Forums

I finally did supply Support with an account of my issue --- which has been reproduced in 3 separate CLEAN installs of Windows 10 Creators Update. I was disappointed to receive a stock reply listing all of Stardock's customization software indicating whether or not each was Windows 10 compatible. IconPackager was marked "Yes." 24 hours later, case was closed.

I guess I am not very important as a customer.

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richfed
ZubaZ
Join Date 11/2001
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Reply #9 June 13, 2017 4:57:53 PM
from Stardock ForumsStardock Forums

What is the case ID please?

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richfed
richfed
Join Date 07/2012
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Reply #10 June 14, 2017 5:48:13 PM
from Stardock ForumsStardock Forums

HRS-717-23539

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richfed
ZubaZ
Join Date 11/2001
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Reply #11 June 15, 2017 7:57:54 AM
from Stardock ForumsStardock Forums

It appear no reply was received from you after support responded.

Reply to the case email and they will be alerted.

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richfed
richfed
Join Date 07/2012
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Reply #12 June 18, 2017 4:21:12 PM
from Stardock ForumsStardock Forums

Well, I got support to acknowledge me, but I was told it was unreproducible. I figured I'd just give up. The issue was very real on my system. I did 3 successive clean installs of Windows 10 Creators Update. No, Stardock software was NOT the first item I installed, but it was pretty close the first 2 go rounds. I think I installed Microsoft Office 365 first, then maybe Norton Internet Security ... then Stardock. Icon Packager knocked my Windows Live Tiles, taskbar icons, and start button all out-of-whack. I tried uninstalling, turning off NIS, etc.

 

Anyway, on a whim - and this is with ALL of my software installed and running smoothly - I decided on one last try. I made a restore point and then booted into Safe Mode. Installed Icon Packager. Restarted.

 

Guess what?!? Everything works perfectly!!!

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