Unable to delete shortcuts from Start 11 after disconnecting from OneDrive

from Stardock Forums

1. Disconnected from OneDrive (ended subscription to Office365)

2. Uninstalled OneDrive from the computer (PC, Windows 11) 

3. All my shortcuts in Start11 failed. (I expected this)

4. However, I am unable to delete the shortcuts from either the alphabetical list or the menu

5. Curiously, when I right-click on the shortcut on the expanded menu (not certain of the terminology here, but that part of Start11 to the right, where I have the shortcuts laid out.), instead of a menu, I get either of two messages. See image below. 

6. Claude and I have been working for the past hour to figure out how to delete the shortcuts and have failed. 

7. Goal: delete broken shortcuts and regenerate them with working links. 

 

 

 

Stardock Software Start Menu Products start11 support
879 views 2 replies
Reply #1 from Stardock Forums Top

If you press win+r and in the run dialog type shell::appsfolder do you see the clients link there?

Does running it from there work?

Reply #2 from Stardock Forums Top

Neil--thanks for your suggestion. After posting my request, I uninstalled and reinstalled Start11. This removed all of the dead shortcuts from the right-hand part of Start, but left them in the alphabetic list on the left. When I did as you suggested, I was able to delete some of the ones from the left-hand list. However, several dead shortcuts remain--but that's OK, I don't use the list very often.  

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