Animated Wallpaper

Hello,

Sorry to hear you are having issues. I tested the 4K Moon river and can't reproduce your issue on my system. Perhaps try changing these 3 setting and see if any of these setting work for you.

Thank you,

Basj,

Stardock Community  Assistant.

hello, 

"The settings were the same".. so the problem is still not solved.

It can be seen in the video that not even the preview of the animated wallpaper is visible..

It’s still not very clear, so just to confirm, the issue remains the same even after you tried all three settings, correct?

If so, please try, uninstall Deskscapes 2026, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products. Install it, reboot immediately again. Retest it and report back.

Thank you,

Basj,

Stardock Community  Assistant

hello, 

reinstallation was not successful either.

Then I put Deskcape11 back.

I tested it and:

Worked with all Performance Settings 

Unfortunately, I forgot to look at the Deskcape11 video wallpaper setting, but I remember it working even earlier.

can be seen in this video

After that, I upgraded deskcape11

After that, DirectShow worked with 2 settings, but it didn't work with the third performance setting (use media foundation...)

BUT:

Setting the video as wallpaper doesn't work, except for a one video that is mpeg

After:

I checked it on another computer and it worked nicely there and the video is set as wallpaper as well

Seeing all this, I have a strong suspicion that some settings or software is incompatible.

I tested the Bandicam software, I stopped it, but it didn't solve the problem.

My question is this:

How can I find out what's causing the problem??

Perhaps update the video codec? Try installing the latest codec from here: https://codecguide.com/download_kl.htm. Try it and report back.

Thank you,

Basj,

Stardock Community  Assistant 

I didn't use any codecs, so I installed the K-Lite codec, which fixed the problem.

thank you

However, I have a question:

how working in the "Create Animated Background" option "Package video as dream file" 

, because nothing happens when i click.

Regards:

Tibor

Hello,

I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you.

Basj,

Stardock Community  Assistant

Hi Tibor,

Thanks for posting.  We now have this logged for review.

Internal Ref: ODNT-12459

Best regards,

Adam McGuinness
Stardock Support Specialist