Aaaaand, there it is. The "wow, here's a thought, maybe you are so stupid that you can't read" level dismissal from Stardock.
No, I actually CAN tell the difference between the word "Stardock" and the word "Starforce." Besides, I'm pretty sure this "Starforce" isn't infringing on you guys by making a game called Fallen Enchantress. But whatever.
By the way, you guys are actually well known in the circles I keep as the company that tried to be Valve but got beaten out of the DRM market. The whole "it isn't really DRM, we're gamers, for gamers, trust us we're doing this for you" line was hypocrisy in the extreme no matter which of you said it, but they won and have to be put up with (or not) and you guys lost. Which is a good thing for me because you guys have too many good games and I'd hate to boycott you the way I do them...so kudos for that.
Your customer service, in my experience, is flat effing awful though. I mean, I'm not looking for "the customer is always right," but "WTF customer, can you not read" is some next level stuff, don't you think?