I bought multiplicity from steam. I am trying to upgrade it. When I enter my e-mail addy it says im not eligible for upgrade pricing. How do I upgrade the version I got from steam and qualify for upgrade pricing?
Hello,
I have forwarded your report to the Stardock support team for their review and recommendations.
Please keep an eye on this thread for any updates.
We really do appreciate your feedback, thanks.
AzDudeStardock Community Assistant
I'm wondering the same thing, but haven't yet been able to find an actual answer to the question anywhere it's been asked--either on Steam's or Stardock's forums.
Is this question "That which shall not be answered," a next-door neighbor of "he who shall not be named"?
Sorry to hear you are having trouble.
Steam versions are not eligible for upgrade options at this time.
Sean DrohanStardock Support Manager
Same issue, guess I will be returning my steam purchase when I get home tonight and purchasing from you website instead. I will submit feedback to steam letting them know the product is non-up-gradable through their store.
Why is that? I bought mine from Steam paying cash during sale (I can provide receipt), and not in a bundle. If I own a license of the program why does it matter from where is it?
Hope you reconsider your policy, Thanks
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