Audio Problem

from Elemental Forums

The ambient audio always stops after a while of playing, then comes back on later -only to go off again. I've tried verifying my game cache on steam, but this hasn't solved the problem. Any suggestions? Thanks in advance                                           

5,421 views 3 replies
Reply #1 from Stardock Forums Top

If you do not already have a support ticket open, please download and run the following utility:

http://sd.stardock.com/SDSupportTool.exe

This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finishes running, please send the .zip file it creates on the desktop to [email protected]. Thanks.

Reply #2 from Elemental Forums Top

Quoting Gargabee, reply 1
The ambient audio always stops after a while of playing, then comes back on later -only to go off again. I've tried verifying my game cache on steam, but this hasn't solved the problem. Any suggestions? Thanks in advance
Quoting Gargabee, reply 1

If you do not already have a support ticket open, please download and run the following utility:

http://sd.stardock.com/SDSupportTool.exe

This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finishes running, please send the .zip file it creates on the desktop to [email protected]. Thanks.

Thanks very much. I just sent it.

Galactic Civilizations IV
Reply #3 from Elemental Forums Top

I'm still having the same problem and I've tried everything I could think of to fix it. Any ideas? Thanks in advance