Stardock Customer Report: 2011

Stardock_FancyWe have completed our annual customer report for last year.  Each year we send out a survey to our customer base asking them a host of questions so that we can better serve them.

In exchange, we share the results of these surveys along with a report on what went right and wrong the previous year along with plans for the forthcoming year.

We are pleased to present you the full report here: https://www.stardock.com/press/CustomerReports/Stardock2011.pdf

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Reply #1 Top

Cool.  I feel like an investor.  :D

Reply #2 Top

it's always nice to get a inside peak in a company.

 

Thanks

Reply #3 Top

Nice review. Good choice regarding Impulse, i think. And thanks for giving us Rebellion.

Reply #4 Top

Read the review. That picture in the FE section where is this 'Gildenarena' I have never seen this in game. Is this something comming out in a future beta release. Looks like a pretty cool tactical battles map.

Reply #5 Top

Next 18 months... new games... chances of one being an RPG being more than 0.00%... for PC... :pout:

"Funny" the drop of Stardock users buying from Impulse once it was sold.

Reply #6 Top

Quoting Bellack, reply 4
Read the review. That picture in the FE section where is this 'Gildenarena' I have never seen this in game. Is this something comming out in a future beta release. Looks like a pretty cool tactical battles map.

Maybe it's suppose to be Gilbert Arenas.

Reply #7 Top

Quoting Bellack, reply 4
Read the review. That picture in the FE section where is this 'Gildenarena' I have never seen this in game. Is this something comming out in a future beta release. Looks like a pretty cool tactical battles map.

It's a quest that's only accessible after you get the 3rd(?) quest tech.  On the main map, it shows up as a coliseum that takes up the entirety of the tile.

Reply #8 Top

Some interesting info, but I'd love to see the questions asked in the survey to be an even better swath of questions. It's mostly demographic info and buying trends. I'd love to see stuff about ideas/suggestions, ways to improve the existing survey, other technologies Stardock should be exploring, etc. Stardock has some pretty savvy tech users- crowd-source them and ask them though/difficult/interesting questions.

Reply #9 Top

Quoting Lord, reply 8
Some interesting info, but I'd love to see the questions asked in the survey to be an even better swath of questions. It's mostly demographic info and buying trends. I'd love to see stuff about ideas/suggestions, ways to improve the existing survey, other technologies Stardock should be exploring, etc. Stardock has some pretty savvy tech users- crowd-source them and ask them though/difficult/interesting questions.

Good Suggestion!  I second it.  

(It would also be interesting to know what percentage, of the 4 million people who received the survey, responded to it.  Potentially, there is some real "power in numbers" here!)

 

Reply #10 Top

Good read. Wow lots of android users. I wonder where your going to expand next for new platform...? Can't wait to find out.

Reply #11 Top

Well written document. Whats Stardocks ticker.   :w00t:

 

Would love to have a good Stardock strategy game for my Android phone.

The Apple airplay stuff was interesting. Believe Intel is also pushing some similar standard.

Reply #12 Top

We look at you guys as our investor?

I wonder how many people have been around long enough to remember Stardock in the old days?

Not too many privately owned tech companies these days of significant sized controlled by 1 guy (facebook is one ironically).

Reply #13 Top

Quoting Frogboy, reply 12
We look at you guys as our investor?

I wonder how many people have been around long enough to remember Stardock in the old days?

Not too many privately owned tech companies these days of significant sized controlled by 1 guy (facebook is one ironically).

 

I thought Facebook went public recently? 

Reply #14 Top

Quoting Frogboy, reply 12

Not too many privately owned tech companies these days of significant sized controlled by 1 guy (facebook is one ironically).

 

Will you and Facebook incorporate hereditary rule? ;)

 

Or will you pick a successor like the first two sage kings of China.

Reply #15 Top

As to the OP ... hmm

 

The Android craze is surprising (at least to me). Platform usage seems evenly split (as far as consoles go).

 

Reply #16 Top

I'm not inclined to invest in Android development.

Reply #17 Top

What is android, is that phone shit?  Are phone games comparable to console and PC games?  I don't own a phone worth a shit, and don't ever plan on using a phone for anything other than a phone...I'm just a cranky old man.

Reply #18 Top

Quoting Lord, reply 17
Are phone games comparable to console and PC games?

OMG, I already wear bifocals.  Playing FE on a phone screen I'd need quadfocals.

Reply #19 Top

Quoting Frogboy, reply 16
I'm not inclined to invest in Android development.

 

/me breathes a sigh of relief.

 

Seriously though, it is possible that the Android bubble has already begun to pop, and that the momentum will shift to the next mobile device shortly.

 

My advice would be to either lottery pick one of the new up and coming mobile devices, or stick with a solid Console like Xbox or Playstation.

Reply #20 Top

Quoting Frogboy, reply 16
I'm not inclined to invest in Android development.

 

Too bad, I'd love to play FE on my tablet :-(.

Reply #21 Top

First of all, none of the consoles / mobile devices are well suited to playing the kind of games that Stardock makes. 

Secondly, its a huge investment to switch since none of the consoles use standard development kits/languages. If you want someone to blame for this, point fingers at Microsoft, Sony, Apple, and Google. 

Reply #22 Top

Was actually hoping it was going to be droid, Xbox would be probably the easier transition code wise, but from some of the other content looks like apple maybe.... My phone has a 1 Ghz dual core processor, and it's "out of date", we're not that far from having a device that fits in our pocket that has the power to run a modern PC game.

 

Reply #23 Top

Quoting lambdaman, reply 20

Too bad, I'd love to play FE on my tablet .

Good tablet + good remote desktop app = FE on my tablet.  Works pretty well.

Reply #24 Top

Quoting Kantok, reply 23

Quoting lambdaman, reply 20
Too bad, I'd love to play FE on my tablet .

Good tablet + good remote desktop app = FE on my tablet.  Works pretty well.

 

Really?  I tried with RDP from the laptop to the desktop but there was a bit too much lag.

Reply #25 Top

Wow, slight mauling of Windows 8. Guess I shouldn't be too surprised.