Invalid Stardock.net Account Error While Updating DG

Yes, I am logged in.

"Could not log in.  Invalid Stardock.net account.  A stardock account does not exist for 'sir tex'.  You must register the account first."

 

I changed my username from 'sir tex' to 'LOLtex' two days ago, and I'm logged in via LOLtex just fine (case in point: this post).  Impulse is still trying to log in via 'sir tex' and not the updated LOLtex.  This may also stem from the error that 'sir tex' was showing up in game yesterday, and not 'LOLtex'.  Help?

12,588 views 2 replies
Reply #1 Top

Well, I figured out the problem.  I had to change my name back to my old one AND my password back to my old one for it to work.  There is nowhere to enter in new login information on impulse, at least, nowhere that I have found.

Reply #2 Top

ran into the same problem.

I was able to fix the issue by following the suggestion from another post (sorry, don't have the link)

Click on the Impulse Orb in the upper left corner of the app and select "Change log-in..."

In the window that pops up, select the first radio button: "Login with my existing account"

enter your new login name/password.