Bought Entrenchment Expansion.. And it wont show up in "my games".

from Stardock Forums

I bought the expansion early today and didnt have time to install it.  I got home loaded up Impulse and its no longer in the "My Games" tab.  There's no trace of it anywhere to even have the option to download and install it. 

Anyone have any idea what I should do?  Or who I could call?

 

12,873 views 6 replies
Reply #1 from Stardock Forums Top

ghostbusters?  email stardock support.  there is probably a mismatch between the email account you bought entrenchment under and the one linked to you impulse registration.

Reply #2 from Stardock Forums Top

Hi Cyrilmak,

Also might want to check to see if the application is hidden. In the impulse client click on the lightening bolt top left and click show hidden applications. 3rd checkbox in the right hand column.

Jason

Galactic Civilizations IV
Reply #3 from Stardock Forums Top

Cyrilmak,

You had entrenchment under a different e-mail, merged and you should now see it on the My Games tab.

 

Reply #5 from Stardock Forums Top

same thign happend to just this moment, so just email stardock syaing merge my fathers email and my impusle email?

 

Reply #6 from Stardock Forums Top

yep.  SD support rocks.