I know what the answer will be
!
Sorry to hear you're experiencing this problem. Can you download and run the tool below:
http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe
Then attach the .zip that's created and send it in with a ticket to support:
https://esupport.stardock.com/index.php?/Tickets/Submit
Its really difficult to to know what the issue is without the support tool ticket. I would also add your save file in case something is happening in the save brought up by some error in the game.