In the battle summary screen where you choose between tactical combat or auto-resolve, the jugg's pic is just a silhouette.
BTW: I beat the SK!! It was a classic down to the wire situation, the doomsday clock was just a few ticks away from permanent midnight and my manna reserves were almost zero when i finally found him. If it wasn't for a bunch of scrolls I saved, I would have been toast.
OT: I had both keys, but when I tried to enter, a pop up box told me to get the keys from the lieutenants. I had to backup and try to enter again before it have me the option to "use the shadow key"
