Norton Insight rates FE 0.952_update as a "medium risk"

Tried to download the 0.952 update to my 0.950 installation... and Norton 360 Insight REMOVED it from the computer before I could even run it!

I can't even find the info about this file now, so it's been removed. It had some kind of a "WS.Reputation.1" virus or something like that.

Any ideas if it has a problem of some kind?

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OK, I found the data on the file.

Norton rates the file with a "Reputation: BAD" and says the following...

Full Path: f:\downloads\web\fallenenchantress-0.952_update_setup.exe
____________________________
____________________________
On computers as of:
9/5/2012 at 11:48:34 PM
Last Used:
9/5/2012 at 11:50:34 PM
Startup Item:
No
Launched:
No
____________________________
____________________________
Few Users
Hundreds of users in the Norton Community have used this file.
____________________________
Medium
This file risk is medium.
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Threat Details
Threat type: Insight Network Threat. There are many indications that this file is untrustworthy and therefore not safe
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Origin
Downloaded from https://stardock.cachefly.net/Protected/expiretime=1347079559;badurl=aHR0cDovL3NkYzEuc3RhcmRvY2suY29tL2N1c3RvbWVycm9ycy80MDQuaHRt/d36e1572cb018ddddbc5b84e39cfcb98/setup/FallenEnchantress-0.952_update_setup.exe
https://stardock.cachefly.net/Protected/expiretime=1347079559;badurl=aHR0cDovL3NkYzEuc3RhcmRvY2suY29tL2N1c3RvbWVycm9ycy80MDQuaHRt/d36e1572cb018ddddbc5b84e39cfcb98/setup/FallenEnchantress-0.952_update_setup.exe Downloaded File fallenenchantress-0.952_update_setup.exe
(WS.Reputation.1) from: cachefly.net

fallenenchantress-0.952_update_setup.exe
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File Actions
File: f:\downloads\web\fallenenchantress-0.952_update_setup.exe
Removed
____________________________
File Thumbprint - SHA:
53138daec91b4fe46fe4d935524272c5137099933dfa6b3e0ac5fa4d69ec4120
____________________________
File Thumbprint - MD5:
1bf7157e90c50ce4826e71f84e9c5538
____________________________

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What is really a shame is... I can't find any way to restore this file! From all appearances, Norton is just "concerned" that the file MIGHT be bad, and just automatically trashed it! Seems like there should be a way for me to OVERRIDE that decision, or at least... reverse it?

Any ideas on how this Norton Insight works, or how I can turn it off?

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joasoze

Join Date 02/2006

+39

Uninstall Norton would be the solution to this, if I may be a bit rude.

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Well, I managed to turn off Norton Insight, and downloaded the patch again...

AND NORTON DELETED IT AGAIN!

So I had to completely disable Norton AntiVirus to get it to leave the file alone. From the report above, there were no viruses detected... just seems like not enough people have applied this patch to suit Norton!

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This is why I don't use antivirus software. It's a total pain. I tried such software back in the day, and continually got false alarms on games. I've never gotten a virus in my life, and I regularly scan my computer. Active antivirus software uses computing resources, and is a hassle. User error is 99% of all viruses. I simply know how to browse the web safely.

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Norton is an idiot. I say this as someone who has Norton on my computer. You did the right thing.

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Don't you have a setting for Norton that requires it to ask before it quarantines or deletes any files?

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