Ok, most of the time, from what I've seen, the debug.err is fairly useless. At least for figuring out why it crashed (other than maybe to check to see what version drivers are). The best thing to send them is the dump file. This is located in C:\ProgramData\Stardock\Elemental - War Of Magic\ . The ProgramData folder is hidden (for those that dont see it right away).
I understand your frustration, but really, everyone is simply trying to help. And I really don't understand what the big deal of sending a dump/debug file is. If you feel you shouldn't have to debug it, don't play the beta and complain about the crashing. No one here is saying the game is perfectly stable, just acknowledging the fact that it's getting better.
I spent $50 on this game, too, like everyone else (some more, some less depending) here. I've never sent in bug reports for any other game, or software for that matter. Why do I for this game? Because I see the potential in it, and because I spent my money on it. I usually don't buy games when they come out, I wait until the bargain bin price hits. And the fact that it's Stardock who's doing it. That may not mean much to you, but for a second drop the frustration of launch, and look at how much has changed in the game since release. How many other games can say they have that much support AFTER release? How many other game development companies interact with the community so often? It shows they care about their product. I appreciate that, and so support them.
As far as the "full pass", what? No one's ignoring issues with the game, no one is saying there aren't problems. In fact there are many many posts on this forum of the issues, and problems people have. So what else are people supposed to do? Go to the head office and leave flaming bags of poop on the front steps?
I've been sending in my dump files, and you know what? Each version that comes out afterwards, runs better on my machine. Funny coincidence.
