On Gamespot, the user reviews probably draw more weight, especially if a lot of users review it. Those are at a 6.3, with only 380 reviews. Everyone may want to chime in.
And say what?
Most of the criticisms people have are by and large legitimate. What is not helping anyone are the people leaving reviews on that site that are both perfect "10s" which this game clearly is not (and there are several of these), and only saying so only makes people look foolish or like shills, and people giving it 1s out of spite for Elemental being as buggy as it is. More "Fanboi" reviews only hurt the reputation of the game and Stardock further.
Right now, Elemental should score in the 5-7 range (best case), depending on a specific customer's computer ability to run the thing. If they can't run the game at all, or their graphics can't render, less than that. Let's be honest: the AI still stinks, even at the highest levels, there are still too many imbalances for units, there are many spells and knowledge advances that do not work, and there are MANY bugs on the technical side.
No matter how much you like the game, those are fundimental problems that can't be overlooked.
There are still many problems, some of them serious, and flooding a site with inflated review scores helps no one.