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Iano
Gwynneth
Join Date 08/2010
0
Reply #26 August 23, 2010 12:41:24 AM
from Elemental ForumsElemental Forums

Well, I preordered one week ago and didn't get any conformation amails, can't download anything.

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Iano
SSJ_Ziv
Join Date 10/2003
0
Reply #27 August 23, 2010 12:42:25 AM
from Elemental ForumsElemental Forums

Quoting Kuriostone,
reply 24

Quoting solidsmooky, reply 18Anyone who ordered it but didn't get a confirmation email get their key yet?
 

Yes.

 

:edit: I was not a beta tester.

 

Same here. I feel your pain Oh well, hope I can play when I get back from work.

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Iano
Kuriostone
Join Date 06/2007
+5
Reply #28 August 23, 2010 12:45:27 AM
from Elemental ForumsElemental Forums

Probably the volume of preorders increased significantly after the release email, and especially in the last few days, so it will probably take a while yet for those of us who ordered more recently.

 

*pokes email*

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Iano
Shrap123
Join Date 03/2006
+2
Reply #29 August 23, 2010 12:45:50 AM
from Elemental ForumsElemental Forums

If you were a beta tester you don't need a Confirm email (at least I did'nt). Just clicked install and it installed.

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Iano
solidsmooky
Join Date 02/2008
+9
Reply #30 August 23, 2010 12:48:58 AM
from Elemental ForumsElemental Forums

Sigh.. it's like a draft. A friend told me he got his and he ordered August 1st. Did that many people order in the last week?

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Iano
Kuriostone
Join Date 06/2007
+5
Reply #31 August 23, 2010 12:55:06 AM
from Elemental ForumsElemental Forums

Quoting solidsmooky,
reply 30
Sigh.. it's like a draft. A friend told me he got his and he ordered August 1st. Did that many people order in the last week?

My secret fear is that the people who did not get automated order confirmation emails will somehow not get their payments processed correctly. I got in touch with sales, and they confirmed they had my order (number and all), but the fact that I didn't get the automated email makes me a little nervous.

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Iano
solidsmooky
Join Date 02/2008
+9
Reply #32 August 23, 2010 12:56:46 AM
from Elemental ForumsElemental Forums

Just got my email. I didn't get an order confirmation and pre-ordered last week. I am downloading it now

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Iano
kryo
Join Date 05/2003
+458
Reply #33 August 23, 2010 1:01:12 AM
from Elemental ForumsElemental Forums

It seems that the orders are going by type, then date. We're starting in on boxed orders now, back to the oldest (download-only orders should all be processed now).

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Iano
Kuriostone
Join Date 06/2007
+5
Reply #34 August 23, 2010 1:01:50 AM
from Elemental ForumsElemental Forums

Quoting solidsmooky,
reply 32
Just got my email. I didn't get an order confirmation and pre-ordered last week. I am downloading it now

 

Yay! Congrats, and thanks for the info.

 

:edit: Ah HAH! I am a boxed preorder, so that's the difference. Thanks again!

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Iano
CommunionAndOracle
Join Date 03/2010
+1
Reply #35 August 23, 2010 1:05:56 AM
from Elemental ForumsElemental Forums

Hm I'm download only pre-order but it's not up yet for me. I'll check on it a little later.

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Iano
TaliosFalcon
Join Date 01/2006
0
Reply #36 August 23, 2010 1:11:50 AM
from Elemental ForumsElemental Forums

My download only preorder isn't up either, so it looks like they aren't all done

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Iano
andrewlt
Join Date 06/2007
0
Reply #37 August 23, 2010 1:12:25 AM
from Elemental ForumsElemental Forums

Quoting kryo,
reply 33
It seems that the orders are going by type, then date. We're starting in on boxed orders now, back to the oldest (download-only orders should all be processed now).

 

 

Doh. My pre-order is box + download. Oh well, can wait a few minutes more before having to go to sleep.

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Iano
Zazimire
Join Date 06/2010
+6
Reply #38 August 23, 2010 1:13:13 AM
from Stardock ForumsStardock Forums

Mine doesn't offer connect/disconnect or chat. -Jeremy Sr.

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Iano
Honduras888
Join Date 02/2006
0
Reply #39 August 23, 2010 1:17:26 AM
from Elemental ForumsElemental Forums

Still no key or download...

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Iano
Cruxador
Join Date 09/2007
+10
Reply #40 August 23, 2010 1:19:35 AM
from Elemental ForumsElemental Forums

Quoting kryo,
reply 33
It seems that the orders are going by type, then date. We're starting in on boxed orders now, back to the oldest (download-only orders should all be processed now).

I'm a download-only preorder. I've got nothing.

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Iano
AllegroMonkey
Join Date 04/2008
+1
Reply #41 August 23, 2010 1:41:55 AM
from Elemental ForumsElemental Forums

Quoting kryo,
reply 33
It seems that the orders are going by type, then date. We're starting in on boxed orders now, back to the oldest (download-only orders should all be processed now).

Is there a certain order for Limited over Normal, or vise-versa? I put in for the limited version quite some time ago and haven't seen anything come across email yet

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Iano
Ondaderthad
Join Date 05/2003
+2
Reply #42 August 23, 2010 1:44:34 AM
from Elemental ForumsElemental Forums

pre-order last week. 1.8% at 177Kbs

 

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Iano
Gwynneth
Join Date 08/2010
0
Reply #43 August 23, 2010 1:45:47 AM
from Elemental ForumsElemental Forums

Download-only preorder. Still nothing.

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Iano
Honduras888
Join Date 02/2006
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Reply #44 August 23, 2010 2:03:42 AM
from Elemental ForumsElemental Forums

Knowing my luck, I'll probably be screwed over to last in line or worse...

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Iano
Madagar86
Join Date 09/2009
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Reply #45 August 23, 2010 2:06:23 AM
from Elemental ForumsElemental Forums

Still no key, any news on how long it will take?

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Iano
AllegroMonkey
Join Date 04/2008
+1
Reply #46 August 23, 2010 2:15:16 AM
from Elemental ForumsElemental Forums

 

aye I was hoping for an update as well.

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Iano
Kuriostone
Join Date 06/2007
+5
Reply #47 August 23, 2010 2:15:22 AM
from Elemental ForumsElemental Forums

Quoting Madagar86,
reply 45
Still no key, any news on how long it will take?

The most recent timetable says it could take until 3:30am EST.

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Iano
Madagar86
Join Date 09/2009
0
Reply #48 August 23, 2010 2:23:03 AM
from Elemental ForumsElemental Forums

So bit over an hour then? ok..

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Iano
KasperAmbeck
Join Date 07/2010
0
Reply #49 August 23, 2010 2:25:02 AM
from Stardock ForumsStardock Forums

Quoting AllegroMonkey,
reply 41



Quoting kryo,
reply 33
It seems that the orders are going by type, then date. We're starting in on boxed orders now, back to the oldest (download-only orders should all be processed now).



Is there a certain order for Limited over Normal, or vise-versa? I put in for the limited version quite some time ago and haven't seen anything come across email yet

 

I did not receive automatic email confirmation when I made the pre-order almost a month ago (like 4 hours AFTER beta closed). Neither have I received automatic email response for the other two games I've purchased via Impulse (I have got a mail for all 3 having contacted customer servince mind you).

I ordered a limited box version and have still to see an email confirming the transaction. My netbank shows it has not taken place yet. I dont like to wait buhuu

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Iano
aerowreck
Join Date 08/2010
+4
Reply #50 August 23, 2010 2:26:03 AM
from Elemental ForumsElemental Forums

I need my key... Need something to spice up my workday. 

 

Also, when I get the key, will I just insert it somewhere in Impulse and voila! Able to download?

 

Don't see anything even hinting to my purchase there yet in Impulse. Got the confirmation e-mail back in august 12th though. 

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