Tell me how to view my registrations and I'll let you know.

This is what I got on 17. sep. 2009 21.55 So I bought the game almost after it was available for preorder so if my registration info somehow disappeared then I'd be a bit sad

Thank you for your order from Stardock.  This email contains the serial number(s) for the software you have ordered and serves as your receipt.

Please print a hard copy of this information and store it in a safe place as you may need it for future installations and/or upgrades.

Customer Name: deleted
Order Number: deleted

Products Ordered:
=-----------------------------

-----------------------------------------------=
Product Name  : Elemental [Pre-Order] (Digital Download)
User Name     : deleted
Email         : deleted
Serial Number : deleted
Download      : http://www.impulsedriven.com/impulse_setup_full.exe
Download2     : Install
=----------------------------------------------------------------------------=

Well, I've checked mine and though I do have a registration for Elemental, it says my reg is 'Invalid' still. Hopefully, its just the system's way of stopping me from updating early, but we'll see.

Yup, same for me. No email associated to it either for some reason, but I can see my key and it's marked as invalid.

Well I hope thats just that then, I can't even see a key though, do you still have the beta installed? I reinstalled my OS and thus impulse.

Ah, thanks Archonsod. 

Hmm, I pre ordered on august 8 and didn't recieve an email containing a key and neither can I see the game under registrations.

I did get an email when I ordered saying they got my order.

Should I be worried?

EDIT:I was not in beta, in case it matters somehow.

I'm not generally a trusting soul... but I hope you are right, and somewhat heartened to hear I'm not the only one in this situation.

I said in another thread, might as well say here. I preordered the game after the beta, I did not receive any confirmation email or serial so far. So I contacted sales@stardock.com and I received a response telling me that they have my preorder in their registry or logs or something ( Forgot exact wording ). They said I'll receive an email with the serial as soon as the product is available and that is also the time when my card will be charged. So it seems there's nothing to worry about. I'm feeling a bit jittery about it too, even after that confirmation I received from them but I trust it will be good:P

Edit: Here's the entire email I received..

Hello,

There is an Elemental pre-order on file for you in our system. Your pre-order is being held until the game is made available to you. When this happens, you will receive your registration information via email so that you can gain access to the game in Impulse.

Your card has not yet been charged, however, you may see a pre-authorization to verify that the funds are available.

Please let me know if I can be of further assistance.


Thank you,

Elisa

Basically the same email I got, actually, including the name Elisa. Either the sales support staff are all named Elisa, or they have an AI running their email.

Either way, I'm (again) pleased to hear similar stories. It makes me nervous when I don't have things like formal confirmations.

Given how many emails their support must be getting over this, I'm fairly certain Elisa, just like everyone else on their support team are getting tons of emails each:P So not a surprise that we got the same person responding.