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zwolfman
zwolfman
Join Date 08/2008
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How does the Elemental pre-order from PAX work?

looking for instructions on what I need to do...

September 14, 2009 10:41:02 PM from Elemental ForumsElemental Forums

I believe that I pre-ordered this at PAX, I'm quite sure that I associated it with my current Impulse account, but when I log in, I don't see it listed as a pre-order.  (I got the Sins Expansion too, but don't see that listed either.)

 

I'm just wondering what (if anything,) I need to do so that I can take advantage of the beta and any other goodness that comes along for those that pre-ordered there.

 

thanks!

 

zWolf -out.

elemental
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zwolfman
Trigeminal
Join Date 07/2008
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Reply #1 September 14, 2009 11:04:57 PM
from Stardock ForumsStardock Forums

If the beta (elemental) or game (sins expansion) is not yet released it will not show up in impulse.  When the beta starts/game is released, it will show up.

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zwolfman
Jack Trowell
Join Date 02/2006
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Reply #2 September 15, 2009 7:59:28 AM
from Elemental ForumsElemental Forums

From what I understand, if you didn't order directly from your Impulse account (and maybe even if you did), your should receive by e-mail a serial once the beta is available.

You will then be able to use this serial to register the preorder on your Impulse account and download the beta.

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zwolfman
piderman
Join Date 03/2003
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Reply #3 September 15, 2009 8:16:44 AM
from Elemental ForumsElemental Forums

Quoting Jack Trowell,
reply 2
From what I understand, if you didn't order directly from your Impulse account (and maybe even if you did), your should receive by e-mail a serial once the beta is available.

You will then be able to use this serial to register the preorder on your Impulse account and download the beta.

This is what Stardock Support told me as well so I assume it's correct

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zwolfman
zwolfman
Join Date 08/2008
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Reply #4 September 15, 2009 12:29:20 PM
from Elemental ForumsElemental Forums

Thank you all for the quick responces.  I'll just hold tight and wait for my e-mail then.

 

zWolf -out.

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zwolfman
Rishkith
Join Date 11/2007
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Reply #5 September 17, 2009 4:11:52 PM
from Elemental ForumsElemental Forums

Wondering if I should worry because beta is released today but checking my account earlier I noticed their is no charge from stardock on the card I used to order Elemental. Is this the sign of a problem or to be expected?

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zwolfman
Trigeminal
Join Date 07/2008
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Reply #6 September 17, 2009 4:14:00 PM
from Stardock ForumsStardock Forums

i would email them at this point.

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zwolfman
Rishkith
Join Date 11/2007
+27
Reply #7 September 17, 2009 4:29:17 PM
from Elemental ForumsElemental Forums

Well it is very possible it is stuck in pending transactions but I was hoping to get a SD response on how it works and if I should worry or not.

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zwolfman
Rishkith
Join Date 11/2007
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Reply #8 September 17, 2009 7:49:23 PM
from Elemental ForumsElemental Forums

and this is why I waited, billing went through and I got my email. Downloading now!

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