Galactic Civilizations II: Known Issues / How to get support

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Join Date 03/2001

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Galactic Civilizations II: Known Issues / How to get support

Read this please

If you are having problems installing from the CD-ROMs, try copying the files from the CDs to your hard drive and then run the installation from your hard drive. If you are having problems activating GalCiv2, please read this sticky post:

https://forums.galciv2.com/122873

If you have any other problems installing or activating GalCiv2 and you can't find an answer in a sticky post, please e-mail support@stardock.com

With all the hardware and configurations out there, it's inevitable that some people are going to run into a problem. The most important thing to bear in mind that if something is happening for you, it may not be happening for anyone else. Our job is to do our best to make sure the game works perfectly for you.

When you have a problem, the best tools you have is the debug.err that is in the GalCiv2 directory. It will tell us virtually everything we need. In addition, you can install Smart Exception from Stardock Central (see downloads section here) from the "free stuff" in Stardock Central. If you have that running and GalCiv II crashes or something, it will create a file that will tell us exactly where.

So that we're on the same page - the game should never crash on you. As far as we know, there are zero crash bugs in Galactic Civilizations II.

The first thing to always do is to make sure you have the latest version of the game.

#1 Game crashes immediately.

Happens to approximately 0.5% of users.

Most common cause: Running your desktop at below 1024x768 or running your desktop in 16-bit color. This resolves 99% of users. Check your debug.err and make sure you're not running at some really low resolution.

#2 Game crashes randomly while playing!

Happens to approximately 0.5% of users.

Most common cause: People with older video drivers. We weren't kidding, you MUST HAVE A RECENT (past year) set of video drivers. If you don't, the game will crash randomly. The readme says this. The stickies say this. We're not kidding around here. You must update your video drivers. Ignoring all that and running into the forum and saying "How could they ship this piece of #$@#!" is not going to update your video driver. You must update the video driver.

Ex: If you're running the nvidia 81.95 drivers, update them to 81.98 or better.

You also absolutely must be running at 1024x768 or higher. That means both X and Y must be equal to or greater than those two numbers.

Next most common cause: People who have eliminated their page file or have a very small page file. That's your virtual memory. Check the debug.err and near the top it will say how much virtual memory you have allocated. If it's less than a gig (heck, nowadays you should have at least 2 gigs for virtual memory) then there's your problem.

Next most common cause: Overheating. The game's 3D engine has no polygon count limit, no texture limit. It's designed so that even 2 years from now, you can with mods plug in advanced textures. Some modders have already put in ships from popular sci-fi movies that have over a million polygons and it works. But it comes at a cost: Your video cards are fully utilized. And that can translate to heat. This mostly affects people who have built their own machines and thrown in a powerful video card. Version 1.0X (and later) support GPU throttling which should solve this.

Next most common cause: People with AMD64 Dual Core who haven't updated their chipset drivers. GO here, get your drivers, play game, have fun.

#3 You lose your mouse pointer

People with nVidia Geforce 6X series cards (for the most part) have reported this. We have yet to get it in our internal lab and it doesn't seem to be that wide spread but it's a real show stopper. The solution is to use the hardware mouse cursor which is in the video options area of the game.

OTHER TIPS:

Read the stickies! Post your debug.err. Or at the very least tell us what kind of computer you have (though debug.err will tell us all about your computer).

For more troubleshooting tips, please read this sticky:

https://forums.galciv2.com/127231

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Help! Program is running but a click on options menu or after the long loading (at the end of new game or campaign settings) the game drops out to desktop. The end of debug.err:

Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: No files found matching mask ./Data/English/Tutorials/*.xml
Debug Message: Popup Manager Update: Updating window with ID=1
Debug Message: Popup Manager Update: Updating window with ID=17

Successfully updated karma reason!

Help! Program is running but a click on options menu or after the long loading (at the end of new game or campaign settings) the game drops out to desktop. The end of debug.err:

If you're running one of the expansions, check that you have the base game updated, and if you're playing TA, DA also updated to the latest version.

Successfully updated karma reason!

Thank You for answering. It's gold version, 1.5 Dreadlords and 1.5 Dark Avatar. Any I start, the problem on. I've got DA 1.8g patch, copied the files DA changed to 1.8g version but the problem still on. And there isn't debug.err in the DA dir. anymore.

Successfully updated karma reason!

And there isn't debug.err in the DA dir. anymore.

Yes, the debug.err was moved to My Documents\My Games\GC2DarkAvatar in the 1.6 update.

In any case, absent the debug to show it, if you're up to date then you might have some corrupt interface files, at least as the options crash goes. So you may want to try a complete reinstall.

Successfully updated karma reason!

i cant create my own race etc on single player or select any other race on single but on metaverse i can create etc but wont work...says sumin bout if i play it wont work with the metaverse...sumin like that...wat it mean and what do i do to fix all this...plz PM me (else ill loose this site thing) but if u post ill try find it again...plz help oh btw is it actually multiplayer as in other people can join a game? thanks

BTW i have Galactic Civ 2 Gold Edition (and the error is with the better one...Dark Avatar)

Successfully updated karma reason!

I have been playing a game for approximately two days now with no issues, however today when I ended my turn I noticed that nothing happened upon hitting the turn button. I have had issues with this in the past but I have never had this particular issue occur. The turn button disappears once I hit it but the game does not proceed on to the next turn. The game still lets me scroll around normally, talk to other civilizations and conduct business as normal however all of my ships show 0 moves left. I hit the space bar multiple times because that has resolved the issue in the past however it does not resolve the issue this time. I tried exiting the game and restarting, restarting my computer, closing all the other programs I had running liker ITunes (I have notcied weird behavior in the past when they are both running) but nothing seems to work

Any suggestions as to what the problem could be?

Debug Message: Version v1.96 Twilight of the Arnor last updated on: Tue Jun 24 17:37:47 2008
Debug Message: Could not query reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net value named Serial No
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 10/28/2008, 11:25:52
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: DG2KWS91
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.080814-1236)
Languages: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Dell DM051
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A04
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs)
Physical Memory: 3070MB RAM
Page File: 304MB used, 3624MB available
Windows Dir: C:\WINDOWS

Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 8800 GT
Manufacturer: NVIDIA
Chip Type: GeForce 8800 GT
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0611&SUBSYS_06DC19F1&REV_A2
Display Memory: 512.0 MB
Current Display Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.7516
Driver Date: 5/2/2008 22:46:00
DirectX Acceleration Enabled: Yes

Sound info
Sound device 1:
Description: SigmaTel Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7680&SUBSYS_102801AB&REV_1032
Manufacturer ID: 1
Product ID: 100
Driver Name: sthda.sys
Provider: SigmaTel
Driver Version: 5.10.4823.0000
Driver Date: 11/16/2005 19:36:00
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Modem #0 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Driver Name:
Provider:
Driver Version:
Driver Date:
Type: Emulated
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using hardware vertex processing
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Attempting to create D3DDevice at resolution 1024 x 768, Windowed: 0, Multisample: 4
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): NVIDIA GeForce 8800 GT
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: GalCiv2 is activated.
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 b25f4cb0
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\./Data/ShipTemplates/\*.shipcfg
Debug Message: No files found matching mask ./Data/ShipCfg/\*.shipcfg
Debug Message: No files found matching mask ./Data/ShipTemplates/\*.shipcfg
Debug Message: No files found matching mask C:\Documents and Settings\Ty\My Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message: Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ObjectDesktop\DesktopX
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar\Movies\techs\*.bik
Debug Message: No files found matching mask Movies\techs\*.bik
Debug Message: No files found matching mask Gfx\Tutorials\*.bik
Debug Message: No files found matching mask C:\Documents and Settings\Ty\My Documents\My Games\GC2TwilightArnor\Gfx\Movies\*.bik
Debug Message: No string tables in C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default/Data/*.str
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default\Movies\*.bik
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default\Movies\techs\*.bik
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default\Gfx\Race\*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default\Screens\*.dxpack
Debug Message: No files found matching mask C:\Documents and Settings\Ty\My Documents\My Games\GC2TwilightArnor\sfx\*.wav
Debug Message: No files found matching mask C:\Documents and Settings\Ty\My Documents\My Games\GC2TwilightArnor\Music\*.mp3
Debug Message: No files found matching mask C:\Documents and Settings\Ty\My Documents\My Games\GC2TwilightArnor\Event Music\*.mp3
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default\sfx\*.wav
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default\Music\*.mp3
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default\Event Music\*.mp3
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: No files found matching mask ./Data/*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default\Data\*.xml
Debug Message: Clear data definitions.
Debug Message: Killing ship styles:
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default\Data\Techs\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default\Techs\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default\Data\ShipDefs\*.xml
Debug Message: No files found matching mask ./Data/ShipTemplates/\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default\Data\ShipTemplates\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\Ty\My Documents\My Games\GC2TwilightArnor\shiptemplates\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2./Data/English/\ShipStyles\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default\Data\ShipStyles\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\Ty\My Documents\My Games\GC2TwilightArnor\ShipStyles\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar./Data/\FleetFormations\*.fleet
Debug Message: No files found matching mask ./Data/\FleetFormations\*.fleet
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default\Data\FleetFormations\*.fleet
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar\Gfx\Planets\C0*.png
Debug Message: No files found matching mask Gfx\Planets\C0*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default\Gfx\Planets\C0*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default\Data\CustomRaces\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default\Data\PlanetImprovements\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default\Data\TerrainColorSchemes\*.xml
Debug Message: No files found matching mask gfx/Terrain/1SideN*.png
Debug Message: No files found matching mask gfx/Terrain/1SideE*.png
Debug Message: No files found matching mask gfx/Terrain/1SideS*.png
Debug Message: No files found matching mask gfx/Terrain/1SideW*.png
Debug Message: No files found matching mask gfx/Terrain/2SideN*.png
Debug Message: No files found matching mask gfx/Terrain/2SideE*.png
Debug Message: No files found matching mask gfx/Terrain/2SideS*.png
Debug Message: No files found matching mask gfx/Terrain/2SideW*.png
Debug Message: No files found matching mask gfx/Terrain/3SideN*.png
Debug Message: No files found matching mask gfx/Terrain/3SideE*.png
Debug Message: No files found matching mask gfx/Terrain/3SideS*.png
Debug Message: No files found matching mask gfx/Terrain/3SideW*.png
Debug Message: No files found matching mask gfx/Terrain/4SideN*.png
Debug Message: No files found matching mask gfx/Terrain/4SideE*.png
Debug Message: No files found matching mask gfx/Terrain/4SideS*.png
Debug Message: No files found matching mask gfx/Terrain/4SideW*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/1SideN*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/1SideE*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/1SideS*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/1SideW*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/2SideN*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/2SideE*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/2SideS*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/2SideW*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/3SideN*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/3SideE*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/3SideS*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/3SideW*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/4SideN*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/4SideE*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/4SideS*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/4SideW*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default/gfx/Terrain/1SideN*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default/gfx/Terrain/1SideE*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default/gfx/Terrain/1SideS*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default/gfx/Terrain/1SideW*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default/gfx/Terrain/2SideN*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default/gfx/Terrain/2SideE*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default/gfx/Terrain/2SideS*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default/gfx/Terrain/2SideW*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default/gfx/Terrain/3SideN*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default/gfx/Terrain/3SideE*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default/gfx/Terrain/3SideS*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default/gfx/Terrain/3SideW*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default/gfx/Terrain/4SideN*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default/gfx/Terrain/4SideE*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default/gfx/Terrain/4SideS*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default/gfx/Terrain/4SideW*.png
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default\Data\PlanetDescriptions\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\./Data/ShipTemplates/\*.shipcfg
Debug Message: No files found matching mask ./Data/ShipCfg/\*.shipcfg
Debug Message: No files found matching mask ./Data/ShipTemplates/\*.shipcfg
Debug Message: No files found matching mask C:\Documents and Settings\Ty\My Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default\Data\ShipCfg\\*.shipcfg
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default\Data\ShipTemplates\\*.shipcfg
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default\Data\Events\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default\Data\UPIssues\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default\Data\StarTypes\*.xml
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default\Data\StarbaseModules\*.xml
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Twilight\Mods\Default\Data\AsteroidFieldMiningBaseModules\*.xml
Debug Message: No files found matching mask ./Data/English/Tutorials/*.xml
Debug Message: No files found matching mask C:\Documents and Settings\Ty\My Documents\My Games\GC2TwilightArnor\Backup\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Ty\My Documents\My Games\GC2TwilightArnor\CustomMaps\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Ty\My Documents\My Games\GC2TwilightArnor\Dark Avatar\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Ty\My Documents\My Games\GC2TwilightArnor\Gfx\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Ty\My Documents\My Games\GC2TwilightArnor\Metaverse\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Ty\My Documents\My Games\GC2TwilightArnor\SandboxGames\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Ty\My Documents\My Games\GC2TwilightArnor\ships\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Ty\My Documents\My Games\GC2TwilightArnor\ShipStyles\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Ty\My Documents\My Games\GC2TwilightArnor\shiptemplates\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Ty\My Documents\My Games\GC2TwilightArnor\temp\*.sav
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing asteroid fields.
Debug Message: Killing asteroid field mining bases.
Debug Message: Killing space resources.
Debug Message: Killing ascension crystals.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Loading Custom Map
Debug Message: Loading Data Defs
Debug Message: Clear data definitions.
Debug Message: Killing ship styles:
Debug Message: Loading TechDefs
Debug Message: Max num techs: 523
Debug Message: Loading ImprovementDB
Debug Message: Loading Component Defs
Debug Message: Loading ShipTypes
Debug Message: Loading ShipTemplates
Debug Message: Loading ParsedHardpoints
Debug Message: Loading AnomalyTypes
Debug Message: Loading RandomEvents
Debug Message: Loading UPIssues
Debug Message: Loading ResourceTypes
Debug Message: Loading InvasionTactics
Debug Message: Loading SBmodules
Debug Message: Loading PoliticalParties
Debug Message: Loading Planet Types
Debug Message: Loading Star Types
Debug Message: Loading AFMBModules
Debug Message: Loading ShipStyles
Debug Message: Loading TechTrees
Debug Message: Loading TechTreeDefs
Debug Message: Loading Game
Debug Message: Loading: Game mode is normal.
Debug Message: Loading Galaxy
Debug Message: Game started in version v1.96 Twilight of the Arnor
Debug Message: Using mod Generic
Debug Message: Mod description: This is a generic mods folder for casual mods.
Debug Message: Sectors across: 12 x 12
Debug Message: Loading FOW Map
Debug Message: Loading ZOC Map
Debug Message: Loading Planets
Debug Message: Loading Stars
Debug Message: Loading Anomalies
Debug Message: Loading Resources
Debug Message: Loading AscensionCrystals
Debug Message: Loading AsteroidFields
Debug Message: Loading AFMiningBases
Debug Message: Loading Civs
Debug Message: Loading player civ Terran Alliance
Debug Message: Loaded Civ Krynn Consulate who has intelligence 85
Debug Message: Loaded Civ Thalan Empire who has intelligence 85
Debug Message: Loaded Civ Drath Legion who has intelligence 85
Debug Message: Loaded Civ Iconian Refuge who has intelligence 85
Debug Message: Loaded Civ Korath Clan who has intelligence 85
Debug Message: Loaded Civ Drengin Empire who has intelligence 85
Debug Message: Loaded Civ Arcean Empire who has intelligence 85
Debug Message: Loaded Civ Yor Collective who has intelligence 85
Debug Message: Loaded Civ Altarian Resistance who has intelligence 85
Debug Message: Loaded Civ Akilians who has intelligence 103
Debug Message: Loaded Civ Carinoids who has intelligence 90
Debug Message: Loaded Civ Jessuins who has intelligence 103
Debug Message: Loaded Civ Paulos who has intelligence 101
Debug Message: Loaded Civ LentzLandians who has intelligence 95
Debug Message: Loaded Civ Dark Yor who has intelligence 98
Debug Message: Loaded Civ Snathi who has intelligence 92
Debug Message: Loaded Civ Pirates who has intelligence 1
Debug Message: Loaded Civ Jagged Knife who has intelligence 86
Debug Message: Loading Colonies
Debug Message: Loading RallyPoints
Debug Message: Loading Ships
Debug Message: Loading Fleets
Debug Message: Loading Turn Event Log
Debug Message: Loading Treaties
Debug Message: Loading ENDGALAXYDATA
Debug Message: Updating ZOC.
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 0
Debug Message: UIBeginGameHelper: New Game Started
Debug Message: UIBeginGameHelper: Mods are Enabled
Debug Error: FleetManagerWnd: Unknown edit field FleetMan_Stacked_List_Entry type: CustomListBoxEntry
Debug Error: FleetManagerWnd: Unknown edit field FleetMan_Fleet_List_Entry type: CustomListBoxEntry
Debug Message: FleetManagerWnd: Cannot find OBJID FleetMan_All_Shield_Image
Debug Message: WM_CLOSE message received.
Debug Message: GameUninitialize start
Debug Message: Killing Galaxy
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing asteroid fields.
Debug Message: Killing asteroid field mining bases.
Debug Message: Killing space resources.
Debug Message: Killing ascension crystals.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Clear data definitions.
Debug Message: Killing ship styles:
Debug Message: Killing Galaxy: Completed
Debug Message: Shutting down sound system.
Debug Message: Clearing sound and music handles.
Debug Message: Desplay_Scroll_Small_Tab.png not cleared 2 counts left.
Debug Message: TextFiledBack.png not cleared 1 counts left.
Debug Message: WorkAreaBack.png not cleared 1 counts left.
Debug Message: GameUninitialize end
Debug Message: Device not cleared. 10089 counts left.
Debug Message: D3D not cleared. 1 counts left.
Debug Message: Destroying Window.
Debug Message: Main Shell terminating normally

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I to have this prob and I pay for this copy and have niver reg it so I should not be haveing this prob

Accont is expirer (ref :3 )

Its seem to me that Stardock software has found a way to walk away from supporting their software just like DreamCatcher software, AKA WOops we dont think its your so go buy a new one and thanks for paying for it 2 time have a nice day.

Ohh wonderfull

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AKA WOops we dont think its your so go buy a new one and thanks for paying for it 2 time have a nice day.

No, it's a generic account error. Contact support@stardock.com and they'll get it sorted.

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I play TA 2.01 after starting a game in 2.00 all look fine apart the governors lists but my problem is not here.

I had the DreadLords event so I decided to kill them before they can grow up. I sent various transports to them and while they was arriving I placed 3 spies on them. I had time to get low spy level before I invaded them and killed them (and won a planet full of industries ).

The problem is the dreadlords have disappeared from the list of minor civs and I cant removed my 3 spies. I think OK they have disappeared in the battle as war casualties !

No no, a little later I receive the news that my spy level has reached MEDIUM on Dread lords THEY ARE STILL HERE !

Thats nothing dramatic, but just disturbing.

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@PPBoyington

I had submitted a bug report on this. It's a problem, they are working on it.

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The game keeps crashing after we have chosen the amount of enemies, races, and the galaxy.

Here is the debug report:

Debug Message: Version v1.5 last updated on: Thu Jan 11 13:39:19 2007

Debug Message: Can't find TGN or GalCiv2 serial number.

Debug Message: GalCiv2 is activated.

Debug Message: Checking DX Version.

Debug Message: *********DXDiag info follows.*********

System Info

Time: 12/24/2008, 11:50:51

DirectX Version: DirectX 9.0c (4.09.0000.0904)

Machine Name: CICERO-P3G7IKWF

Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.080814-1233)

Languages: English (Regional Setting: English)

System Manufacturer: GBT___

System Model: AWRDACPI

BIOS: Award Modular BIOS v6.00PG

Processor: Intel(R) Pentium(R) 4 CPU 1500MHz

Physical Memory: 512MB RAM

Page File: 336MB used, 530MB available

Windows Dir: C:\WINDOWS

Display Info

Display device 1:

Device Name: \\.\DISPLAY1

Card Name: NVIDIA GeForce FX 5200

Manufacturer: NVIDIA

Chip Type: GeForce FX 5200

DAC Type: Integrated RAMDAC

Key Device: Enum\PCI\VEN_10DE&DEV_0322&SUBSYS_018F10DE&REV_A1

Display Memory: 128.0 MB

Current Display Mode: 1024 x 768 (32 bit) (75Hz)

Monitor Name: SyncMaster 753DF(T)/ 783DF(T), MagicSyncMaster AQ17DF

Monitor Max Resolution: 1280,1024

Driver Name: nv4_disp.dll

Driver Version: 6.14.0010.4403

Driver Date: 5/2/2003 15:19:00

DirectX Acceleration Enabled: Yes

Sound info

Sound device 1:

Description: Creative Sound Blaster PCI

Default Sound Playback: Yes

Default Voice Playback: Yes

Hardware ID: PCI\VEN_1274&DEV_5880&SUBSYS_A0001458&REV_04

Manufacturer ID: 1

Product ID: 100

Driver Name: es1371mp.sys

Provider: Microsoft

Driver Version: 5.01.2501.0000

Driver Date: 8/17/2001 12:19:34

Type: WDM

Other Drivers:

Acceleration Level: 3

Cap Flags: 0

Min/Max Sample Rate: 0, 0

Debug Message: *********END dxdiag info.*********

Debug Message: Entering WinMain

Debug Message: ******* Starting Game Shell *******

Debug Message: Going Fullscreen

Debug Message: Preparing to change display settings.

Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES

Debug Message: Game Resolution: 1024 x 768

Debug Message: Running fullscreen.

Debug Message: HAL (sw vp): NVIDIA GeForce FX 5200

Debug Message: D3DPRESENT_INTERVAL_DEFAULT

Debug Message: Refresh rate: 75

Debug Message: Bit Depth: 32 bit.

Debug Message: *********Checking D3DDevice Caps***********************

Debug Message: A full-color cursor is supported in hardware at high resolution modes.

Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff

Debug Message: Now Fullscreen

Debug Message: Shell initialization complete

Debug Message: ***** Initializing Game *****

Debug Message: Timer Frequency is 0 369e99

Debug Message: Initializing sound card.

Debug Message: initailizing bink

Debug Message: Create setup screens.

Debug Message: Clear galaxy settings.

Debug Message: Clear influence.

Debug Message: Clear up laws.

Debug Message: Clear first time events.

Debug Message: Clear wonders and trade goods.

Debug Message: Clear sector mapper.

Debug Message: * Collectors Edition *

Debug Message: Set mouse.

Debug Message: Set update timer.

Debug Message: Clear data definitions.

Debug Message: No files found matching mask C:\Documents and Settings\User\My Documents\My Games\GalCiv2\ships\*.xml

Debug Message: No files found matching mask C:\Documents and Settings\User\My Documents\My Games\GalCiv2\ships\*.shipcfg

Debug Message: Reading Star Names

Debug Message: Reading Star Names... Done

Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Mods\Default\Data\CustomMaps\*.gc2map

Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Mods\Default\Data\Scenarios\*.gc2scenario

Debug Message: Creating Galaxy

Debug Message: Killing threads.

Debug Message: Kiling civs.

Debug Message: Killing ships.

Debug Message: Killing rallypoints.

Debug Message: Killing misc objects.

Debug Message: Killing stars.

Debug Message: Killing anomalies.

Debug Message: Killing space resources.

Debug Message: Killing colonies and planets.

Debug Message: killing scenario.

Debug Message: Clearing Turn Event Log

Debug Message: Clear galaxy settings.

Debug Message: Clear influence.

Debug Message: Clear up laws.

Debug Message: Clear first time events.

Debug Message: Clear wonders and trade goods.

Debug Message: Clear sector mapper.

Debug Message: Galaxy Size Set: 3 x 3

Debug Message: Creating Random Map

Debug Message: Creating Random Map... Stars

Debug Message: Number of Unplaced Stars: 4.

Debug Message: Creating Random Map... Planets

Debug Message: *************** Failed To Place Planet ***************

Debug Message: Creating Random Map... Anomalies

Debug Message: Num Anomalies: 12

Debug Message: Creating Random Map... Resources

Debug Message: Creating Random Map... Done

Debug Message: Setting Game Options

Debug Message: Creating Civs

Debug Message: Arcean Empire: Intellence -> 15

Debug Message: All: Intellence -> 15

Debug Message: Creating Civs... Done

Debug Message: Updating ZOC.

Debug Message: Galaxy Create... Done

Debug Message: UIBeginGame called with g_ulLocalPlayerID = 10

Debug Message: UIBeginGameHelper: New Game Started

Debug Message: UIBeginGameHelper: Mods are Disabled

Then the screen goes completely black and after 2 minutes or so of computing something, the computer reboots automatically.

We're baffled.

Can you help us?

Thanks!

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Driver Date: 5/2/2003

I'd start with updating your video drivers. Here is a link to your card's latest drivers:

http://www.nvidia.com/object/winxp_175.19_whql.html

Also probably wouldn't hurt to open the case and get a can of compressed air and blow it out...especially the heat sink for the processor and the fan for the video card. My Fx 5200 had blackout issues like this due to overheating and I just needed to blow it out.

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GC2 - Dread Lords keeps crashing before I can colonize my first planet. Please help...

Debug Message: Version v1.4x last updated on: Mon Oct 23 17:43:56 2006
Debug Message: GalCiv2 is activated.
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 12/27/2008, 13:11:32
DirectX Version: DirectX 10
Machine Name: GUEST1-PC
Operating System: Windows Vista™ Home Basic (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612)
Languages: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Inspiron 530
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2.4GHz
Physical Memory: 2036MB RAM
Page File: 956MB used, 6017MB available
Windows Dir: C:\Windows

Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 8400 GS
Manufacturer: NVIDIA
Chip Type: GeForce 8400 GS
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_06E4&SUBSYS_05CE196E&REV_A1
Display Memory: 1261 MB
Current Display Mode: 1280 x 800 (32 bit) (75Hz)
Monitor Name: Acer E151H
Monitor Max Resolution:
Driver Name: nvd3dum.dll,nvwgf2um.dll
Driver Version: 7.15.0011.7824
Driver Date: 10/7/2008 13:33:00
DirectX Acceleration Enabled: Yes

Sound info
Sound device 1:
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1028020D&REV_1000
Manufacturer ID: 1
Product ID: 100
Driver Name: RTKVHDA.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 6.00.0001.5555
Driver Date: 1/24/2008 10:06:40
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Game Resolution: 1280 x 800
Debug Message: Running in windowed mode.
Debug Message: HAL (hw vp): NVIDIA GeForce 8400 GS
Debug Message: D3DPRESENT_INTERVAL_IMMEDIATE
Debug Message: Refresh rate: 0
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: Border size reported as 6 by 26
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now windowed.
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 da7a64
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: * Collectors Edition *
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\Users\Lovell Keyon\Documents\My Games\GalCiv2\ships\*.xml
Debug Message: No files found matching mask C:\Users\Lovell Keyon\Documents\My Games\GalCiv2\ships\*.shipcfg
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: No files found matching mask D:\Program Files\Stardock\TotalGaming\GalCiv2\Mods\Default\Data\CustomMaps\*.gc2map
Debug Message: No files found matching mask D:\Program Files\Stardock\TotalGaming\GalCiv2\Mods\Default\Data\Scenarios\*.gc2scenario
Debug Message: Creating Galaxy
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Galaxy Size Set: 18 x 18
Debug Message: Creating Random Map
Debug Message: Creating Random Map... Stars
Debug Message: Number of Unplaced Stars: 95.
Debug Message: Creating Random Map... Planets
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: Creating Random Map... Anomalies
Debug Message: Num Anomalies: 300
Debug Message: Creating Random Map... Resources
Debug Message: Creating Random Map... Done
Debug Message: Setting Game Options
Debug Message: Creating Civs
Debug Message: Terran Alliance: Intellence -> 50
Debug Message: Drengin Empire: Intellence -> 50
Debug Message: Altarian Republic: Intellence -> 50
Debug Message: Arcean Empire: Intellence -> 50
Debug Message: Torian Confederation: Intellence -> 50
Debug Message: Yor Collective: Intellence -> 50
Debug Message: Dominion of Korx: Intellence -> 50
Debug Message: Drath Legion: Intellence -> 50
Debug Message: Thalan Empire: Intellence -> 50
Debug Message: Iconian Refuge: Intellence -> 50
Debug Message: Creating Civs... Done
Debug Message: Updating ZOC.
Debug Message: Updating ZOC.
Debug Message: Galaxy Create... Done
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 0
Debug Message: UIBeginGameHelper: New Game Started
Debug Message: UIBeginGameHelper: Mods are Disabled

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If you have Impulse or SDC, update DL. The current version is 1.5. I'm not certain if that will work, but it couldn't hurt.

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I do not have those. Do you think I won't be able to play to game without them?

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When I Start GC2 My Mouse pointer is still there.

Then when i go to Options to change to Hardware mouse pointer. My mouse pointer disapears.

I NEED HELP CHANGING TO HARDWARE MOUSE POINTER.

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Hi all,

Bought this game some time ago but never found much time to try it, until now. Game runs fine for the first couple of 50 turns or so. After that, it seems to get 'stuck' sometimes. Making autobackups for every turn and restarting the game after it freezes helps, but the problem keeps getting worse until the game gets stuck even immediately after restarting when I retry to do the action that froze it before (i.e. trying to colonize a 15th planet). When I try to do that, the screen starts to flicker, between the frame where the colony ship still is there, and the frame where it is not, but the new colony is, and freezing up.

My nvidia video drivers are somewhat old (about 1.5 years) but my notebook vendor seems to offer no newer version (nvidia site redirects me to them). The problem persists even after changing all video requirements to minimal in the game options screen. As far as I know, I also have the newest version of the game. (stardock doesn't indicate that I have to upgrade it).

Pasting the debug.err file below .... this one is from a fresh start, reloading the autosave game, and redoing that coloniziation action resulting in game freeze.. any help would be greatly appreciated!

p.s. a happy 2009 to all.

Debug Message: Version v1.5 last updated on: Thu Jan 11 13:39:19 2007
Debug Message: GalCiv2 is activated.
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 12/31/2008, 23:09:33
DirectX Version: DirectX 10
Machine Name: PC_VAN_REINOUD
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612)
Languages: Dutch (Regional Setting: Dutch)
System Manufacturer: Sony Corporation
System Model: VGN-FE41E
BIOS: Phoenix NoteBIOS 4.0 Release 6.1
Processor: Intel(R) Core(TM)2 CPU T5500 @ 1.66GHz (2 CPUs), ~1.7GHz
Physical Memory: 1534MB RAM
Page File: 1348MB used, 1972MB available
Windows Dir: C:\Windows

Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce Go 7400
Manufacturer: NVIDIA
Chip Type: GeForce Go 7400
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_01D8&SUBSYS_81EF104D&REV_A1
Display Memory: 333 MB
Current Display Mode: 1280 x 800 (32 bit) (60Hz)
Monitor Name: Algemeen PnP-beeldscherm
Monitor Max Resolution:
Driver Name: nvd3dum.dll
Driver Version: 7.15.0010.9813
Driver Date: 2/20/2007 16:44:00
DirectX Acceleration Enabled: Yes

Sound info
Sound device 1:
Description: Luidsprekers / Koptelefoon (SigmaTel High Definition Audio CODEC)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7662&SUBSYS_104D0C00&REV_1002
Manufacturer ID: 1
Product ID: 100
Driver Name: stwrt.sys
Provider: SigmaTel
Driver Version: 6.10.5379.0001
Driver Date: 5/9/2008 13:05:36
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Digital Output Device (S/PDIF) (SigmaTel High Definition Audio CODEC)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7662&SUBSYS_104D0C00&REV_1002
Manufacturer ID: 1
Product ID: 100
Driver Name: stwrt.sys
Provider: SigmaTel
Driver Version: 6.10.5379.0001
Driver Date: 5/9/2008 13:05:36
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): NVIDIA GeForce Go 7400
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 da7a64
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: No files found matching mask C:\Users\Reinoud\Documents\My Games\GalCiv2\Dread Lords Campaign\*.sav
Debug Message: No files found matching mask C:\Users\Reinoud\Documents\My Games\GalCiv2\Logos\*.sav
Debug Message: No files found matching mask C:\Users\Reinoud\Documents\My Games\GalCiv2\Metaverse\*.sav
Debug Message: No files found matching mask C:\Users\Reinoud\Documents\My Games\GalCiv2\Portraits\*.sav
Debug Message: No files found matching mask C:\Users\Reinoud\Documents\My Games\GalCiv2\ships\*.sav
Debug Message: No files found matching mask C:\Users\Reinoud\Documents\My Games\GalCiv2\temp\*.sav
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Loading Custom Map
Debug Message: Loading Data Defs
Debug Message: Clear data definitions.
Debug Message: Loading TechDefs
Debug Message: Max num techs: 248
Debug Message: Loading ImprovementDB
Debug Message: Loading Component Defs
Debug Message: Loading ShipTypes
Debug Message: Loading ShipConfigs
Debug Message: Loading AnomalyTypes
Debug Message: Loading RandomEvents
Debug Message: Loading UPIssues
Debug Message: Loading ResourceTypes
Debug Message: Loading InvasionTactics
Debug Message: Loading SBmodules
Debug Message: Loading PoliticalParties
Debug Message: Loading Planet Types
Debug Message: Loading Star Types
Debug Message: Loading Game
Debug Message: Loading: Game mode is normal.
Debug Message: Loading Galaxy
Debug Message: Sectors across: 8 x 8
Debug Message: Loading FOW Map
Debug Message: Loading ZOC Map
Debug Message: Loading Planets
Debug Message: Loading Stars
Debug Message: Loading Anomalies
Debug Message: Loading Resources
Debug Message: Loading Civs
Debug Message: Loading Colonies
Debug Message: Loading RallyPoints
Debug Message: Loading Ships
Debug Message: Loading Fleets
Debug Message: Loading Turn Event Log
Debug Message: Loading ENDGALAXYDATA
Debug Message: Updating ZOC.
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 0
Debug Message: UIBeginGameHelper: New Game Started
Debug Message: UIBeginGameHelper: Mods are Disabled
Debug Message: Destroying ship Colony Ship 31. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Device lost
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Device lost
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Device lost
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Device lost
Debug Message: WM_CLOSE message received.
Debug Message: GameUninitialize start
Debug Message: Killing Galaxy
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Clear data definitions.
Debug Message: Killing Galaxy: Completed
Debug Message: Shutting down sound system.
Debug Message: Clearing sound and music handles.
Debug Message: WorkAreaBack.png not cleared 1 counts left.
Debug Message: GameUninitialize end
Debug Message: Destroying Window.
Debug Message: Main Shell terminating normally

Successfully updated karma reason!

My nvidia video drivers are somewhat old (about 1.5 years) but my notebook vendor seems to offer no newer version (nvidia site redirects me to them).

Check out this site for laptop videodrivers and see if that does anything for ya.

http://www.laptopvideo2go.com/

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Yep, downloaded a modded driver there; no more glitches since then. Thanks a lot !! It seems I can really start playing the game now

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I have just bought GCII Ulimate edition on DVD, when I try to install the game it gets to about 8% then reboots my PC, which restarts and reboots continually until the DVD is removed.

Currently running windows pro xp64, AMD64 2.8GHz, NVIDIA7800GTX, 2GB RAM Direct X9.0c

Hope you can help

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A spontaneous reboot often means your computer is tossing a Blue Screen of Death but is set to not display it. BSODs are generally caused by hardware or driver problems, and the error message it shows can help pin down exactly what the issue is.

To have your computer display BSODs instead of rebooting immediately, go to Control Panel->System Properties->Advanced Tab->Startup and Recovery Settings and uncheck 'automatically restart'.

The next time it crashes, you may get a BSOD similar to the one below (not all highlighted parts may be present):

Write down the information in the highlighted areas before turning your computer off. The information there can then be researched online to see if others have experienced similar problems, and what the cause was. You may also get a 'windows has recovered from a serious error' message when you turn your computer back on--if you do this, you should agree to send the report to microsoft. You'll then be forwarded to information about that error on Microsoft's knowledgebase, if they have any.

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Thanks for the prompt response. Unfortunately automatically restart is not checked and I am not getting a bsod. On restart windows thinks it was shut down correctly.

I have noticed the MsiInstaller has logged an couple of events in the log just prior to the reboot, the first an error:

Product: Microsoft .NET Framework 2.0 -- This setup is not supported on 64-bit versions of Windows XP

Followed by

Product: Microsoft .NET Framework 2.0 -- Installation failed.

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Got it working now, I think as I didn't have .NET2.0 installed it was trying to install a 32bit version, I installed the 64bit version from mircosoft and the installation then worked fine.

Thanks for your help.

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I just bought the Expansion Bundle but I can't seem to find it anywhere. Can someone help me?

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